Accuracy matters more than speed. When CoinLineup makes a material factual error, we aim to correct it as quickly and transparently as possible.
Why corrections matter
Crypto coverage can influence attention, reputation, and sometimes financial decisions. For that reason, corrections are not treated as an embarrassment to hide but as part of maintaining a trustworthy publishing record.
How to report an issue
Email [email protected] with the article URL, the exact statement you believe is wrong, and any supporting evidence that helps us verify the issue.
What helps us review faster
- The article URL and headline
- The exact sentence, figure, or claim being challenged
- A source, document, screenshot, filing, or public statement supporting your request
- Context about whether the issue is factual, contextual, or time-sensitive
How we handle corrections
- Correction: Used when a material factual statement was wrong and has been fixed.
- Clarification: Used when wording was technically incomplete, ambiguous, or potentially misleading.
- Update: Used when new confirmed information meaningfully changes the story after publication.
- Removal or rewrite: Used in rare cases where a page no longer meets editorial standards and cannot be responsibly left in place.
What we aim to disclose
When practical, we aim to preserve the article while correcting the factual issue, rather than silently replacing the entire page. Significant changes should be reflected in visible article information.
What may not result in a correction
Not every complaint leads to a correction. Opinion disagreements, requests to suppress truthful reporting, or challenges that do not provide credible evidence may not result in a content change. Even so, credible factual concerns should be reviewed.
Serious accuracy concerns
If a page contains a potentially harmful factual problem involving identity, fraud allegations, legal status, security incidents, or market-moving information, we aim to review it with priority and update the page when warranted.
Response expectations
Not every message results in a correction, but every credible report should be reviewed. Response time may vary depending on the evidence provided and the complexity of the claim.